Managing resistance among my team members to change. Leaders in any business face the greatest challenge of managing resistance to change. Even the best-intentioned changes may be met with resistance by team members who remain content with the status quo. As a leader, you must find ways to overcome resistance and enable vital […]
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Engaging with your customers and ensuring their satisfaction. As a business leader, the success of your company depends heavily on customer satisfaction. Whether you are dealing with existing customers or are trying to attract new customers, it is vital that they feel valued and appreciated by your business. To make sure their experience is
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Measures to stay ahead of my competition In this article, I will explore ways that you can use to stay ahead of your competition. We will touch on some timeless techniques, and I’ll also be asking a couple of significant questions, to help you get clarity from your clients/customers perspective on who or what
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